Manager, will you be my guide?

“We made it! Are you ready? I can’t believe we’re actually here. Can you believe we’re actually here?

Are you as scared as I am? What if we don’t make it?”

I’m standing at the base of a mountain with my friend Karen, about to embark on a 7-day trek. Beside us there's a sign that reads:

It doesn’t take us long to realize...we have no idea what we're doing.

Fortunately, Owen does! Owen is our guide and he’s got 40 years of mountain climbing stories written in the lines on his face. Owen speaks Swahili. And about 5 minutes into our 7-day climb, he teaches us one word that we will repeat about a thousand times over the coming days: